Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer or another device when you visit any website.

How do cookies work?

Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. All information is statistical data and will not in any way personally identify you.

When you first visit our website, we ask you whether you consent to the use of cookies. You can choose not to accept the cookies and we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.

Our use of Cookies

Cookies are used to make the website work better, as well as to provide information on how the site is used:

  • We may use IP address tracking technology to analyse data about website traffic to help us provide you with more relevant content and a better service.
  • Performance Cookies: We use Google Analytics to analyse how website users interact with our website and what web pages they have visited. This statistical data allows us to make improvements to our website.
  • To understand and improve upon how our customers and partners are engaging with our email communications, we may use analytics tools to allow us to analyse open and click rates. Using cookies in our emails allows us to better understand how many people have opened (through a web beacon) and clicked a hyperlink. We may also track landing pages and which pages on the website you have visited linking back from our emails.
  • We may also use cookies set by Google for website pages that include a Google Map such as our Locations page
  • Third Party Cookies: Our website may set third party cookies on pages where a third-party link is included. The third-party website may set cookies separately to the Exterity website you are on – these may include linking to social networking sites such as Twitter and LinkedIn or sending a message to our Technical Support Team via Zendesk
  • Videos on our website are embedded by third party websites such as Vimeo and YouTube who may set several cookies onto the page. These cookies are used to analyse statistics such as the number of viewers which will help us provide more relevant content.
  • Google may also use cookies which are stored on our website to help customise ads on Google such as Google AdWords for phrases related to our business.
  • Security cookies are placed on our website to protect unauthorised access to user’s data.

Cookies currently used on this site include:

Cookie Source




Google Analytics


Used to distinguish users by our analytics provider Google Analytics so that we can see how people are using our site

2 years

Google Analytics _gid Used to distinguish users by our analytics provider Google Analytics so that we can see how people are using our site 24 hours
Google Analytics _gat_UA-* Used to limit the collection of data on high traffic sites.  10 mins
Google Maps SID, SAPISID, APISID, SSID, HSID, NID, PREF Used by Google Maps to identify you for location-based actions 10 years
Pardot visitor_id* Used to track your usage of our site by our CRM System 10 years
Pardot visitor_id*_hash Used to track your usage of our site by our CRM System 10 years
Our Website cookieconsent_status Used to remember your cookie storage preferences 24 hours
Our Website joomla_user_state Used to allow you to be logged into our site Session-based


How to manage or refuse cookies

When you visit our website a cookie notification bar will appear where you can either accept or decline the use of any cookies. You can refuse cookies by selecting decline on the cookie consent notification bar.

You can also adjust the internet browser settings on your computer to reject all or some cookies if you feel this is appropriate. However, it is important to understand that if you decide to block all cookies this may affect your ability to access all or parts of our site.

You can also manually remove previously stored cookies at any time, but you will be asked to accept cookies again via the cookie notification bar when you visit the website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Changes to our Cookie Policy

We may update this cookie policy where necessary. Please check back frequently to see any changes and where applicable, we will ensure you are informed of any changes that have been made.
Please also see our Privacy Policy for more information about your rights and how we may use your personal data.

Contact Us

If you would like to contact us regarding any matter relating to this policy, get in touch with us at Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.


Updated: mai 24th 2018